Privacy policy
Last Updated: February 21, 2026
Casa Luz Studio respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described below.
1. Information We Collect
When you place an order or interact with our website, we may collect the following information:
• Name
• Email address
• Billing and shipping address
• Phone number
• Order details and purchase history
• Account login information (if applicable)
• Photos and personalization details you upload for custom products
Payment information is processed securely through third-party payment providers. Casa Luz Studio does not store full credit card information.
We may also collect limited technical information such as IP address, browser type, device information, and website usage data to improve site performance and customer experience.
2. How We Use Your Information
Your information is used to:
• Process and fulfill your orders
• Communicate with you regarding purchases or customer support inquiries
• Improve our products, website functionality, and services
• Prevent fraudulent transactions
• Comply with legal obligations
If you opt in to marketing communications, we may send promotional emails. You may unsubscribe at any time.
If you provide optional consent for promotional use of your photo, we may use your submitted images in social media, marketing materials, or promotional content. Personal contact information will never be shared publicly.
3. Sharing of Information
We do not sell your personal information.
We may share your information with trusted third-party service providers who assist with:
• Payment processing
• Shipping and fulfillment
• Website hosting
• Email marketing
• Analytics and advertising services
Information may also be disclosed if required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve performance, analyze traffic, and enhance your experience. You may disable cookies through your browser settings, though some website features may not function properly.
5. Your Privacy Rights
Depending on your location, you may have the right to:
• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications
California residents may request information regarding the collection or deletion of personal data under applicable state law. We do not sell personal information.
To exercise your rights, please contact us at:
Support@casaluzstudio.com
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our website and services are not intended for children. We do not knowingly collect personal information from children. If we become aware that such information has been collected, it will be deleted promptly. If a parent or guardian discovers that a child has provided us with their information, contact us at support@casaluzstudio.com to request it be deleted.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes constitutes acceptance of the updated policy.
9. Contact Information
If you have any questions about this Privacy Policy or your personal information, please contact:
Support@casaluzstudio.com